Privacy Policy

You give us data when you use our forms or Genti.

• Contact form: name, email, company and message.
• Bug reports: name, email, the page you were on, and what went wrong.
• Account: your name, email and profile picture, from your sign-in (email and password, Google, or your company's single sign-on).
• Invites: email addresses of people you invite.
• Project content: brands, drugs, keywords and other project details.
• Searches: the searches you run in Genti.
• Ask AI chats: your questions and our answers, plus audio of answers you play aloud.
• Payments: Stripe collects your card, so we never see the full number. We keep your Stripe customer ID, plan, status and billing dates.

Google sign-in gives us your name, email and picture, through Auth0, for your account only. If an admin connects Search Console or Google Analytics 4 (GA4) to Genti:

• Access: the admin grants read-only access with their Google account, so we can't change your data. We read the sites and properties that account can reach. For each site and property you link to a project, we read its data every night.
• What we store: the account's Google ID and email, its name if Google sends it, who connected it, the permissions granted, when it was connected and last used, and an encrypted token. For each project, the linked site and property, with their names and your access level. From Search Console, each day's clicks, impressions and position, in total and by country, device and search appearance, plus that day's top search queries and pages. From GA4, each day's sessions, users, engaged sessions, key events and page views, in total and by channel, source, medium and landing page. When you link a source, we load up to 16 months of Search Console totals and 13 months of GA4 totals, and 90 days of top queries, pages and landing pages. We also keep a record of each sync: when it ran, the days it covered, and any error message from Google. We keep site and property lists for up to 10 minutes.
• Why: to link each project to its Google sources and show its search and traffic data in Genti, next to your AI visibility results. We may email your admins if a connection needs to be reconnected.
• Who sees it: everyone in your Genti organization can see the account's email, who connected it, the linked sources and the data. Your admins connect, link, unlink and disconnect. Your organization can also read it through its Genti API keys and export it. Our staff look at or change it only when you ask for help, for security, or when the law requires it.
• Sharing: we don't sell your Google data or give it to advertisers, data brokers or resellers. We don't use it for ads or credit and lending decisions, send it to AI providers, or train AI on it. The same goes for anything we work out from it. Alerts about sync problems go to our team in Slack, with the linked site's address and Google's error message or the missing dates. If our business is sold or merged, we'll ask before your Google data moves to the new owner.
• How long: we delete each day's Search Console data once it's 16 months old, and each day's GA4 data once it's 25 months old. When an admin unlinks a site or property, or links a different one, we delete all the data we saved from it. When an admin disconnects a Google account, we delete the token and everything we saved from it: the account's details, each project's links to it, the saved data and the sync records. When an organization is deleted, we do the same for all its projects and cancel our access at Google. We keep a log of changes. Deleted data can stay in backups until they expire.
• Export or delete: export your data in Genti, or email us for a copy or to delete it.
• Revoke: an admin can disconnect on your organization's page in Genti. We then cancel our access at Google and delete the token and the data described above. You can also remove our access in your Google Account. If you only do that, Genti can't read new data, but the data we saved stays until an admin disconnects.

Idea Evolver's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We share data with these providers, and may share it to follow the law or in a sale or merger of our business.

You can ask us to delete your data at any time. Until then:

• Contact and bug-report messages, and their Slack copies: kept so we can respond, follow up and keep a record.
• Account, project and invite data: until you ask us to delete it, unless the law says otherwise.
• Ask AI chats: until you delete them. Audio may stay until you ask us to delete it.
• Logs: kept for security and troubleshooting; we delete API key activity after 90 days.
• Payment records: at least as long as tax rules require.
• Backups: deleted data can stay in backups until they expire.

We take steps to protect your data.

• HTTPS encrypts data on its way to us, and Google Cloud encrypts stored data.
• Auth0 handles sign-in, so we never store your password.
• No system is perfectly secure.

Our site and Genti are for business use.

• We don't knowingly collect personal data from anyone under 16.
• If you think a child sent us data, email us and we'll delete it.

Our site links to other websites. Their own privacy policies apply once you leave our site, and this policy doesn't cover them.

Reach us about any privacy request.

• Email: contact@idea-evolver.com
• Mail: Idea-Evolver, LLC, 1315 Walnut St, Suite 932, Philadelphia, PA 19107, United States
• Form: at the bottom of this page.